Frequently Asked Questions (FAQs)
Please place order before 11am the day before your pick up or delivery day. We encourage pick up orders. There is no minimum for pick up. Good discounts will be given out to all pick up orders over $20.
- Currently, we offer delivery for the following areas: Vancouver, Richmond, Burnaby and part of North Vancouver only. For other areas, please contact us.
- Free delivery is provided for orders over $90 for Vancouver, Richmond and Burnaby and part of North Vancouver. Orders are less than $90 a delivery fee $10 will apply.
We encourage pick up orders at our factory. There is no minimum for pick up. Good discounts will be given out to all pick up orders over $20.
For other area /non-local / out-of-province orders: we’d be happy to work with you to arrange shipping/delivery.
Orders are delivered as below:
Burnaby and North Vancouver: Tuesday
Vancouver: Wednesday
Richmond: Thursday
We are unable to confirm a specific delivery time, but will do our best to accommodate your preference.
For local pickups, we are able to accept cash, INTERAC E-Transfer and credit card payments. For delivery orders, we are able to accepet INTERAC E-Transfers and credit card payments only.
Our website is equipped with a Secure Socket Layer (SSL) certificate that ensures that all communication with it is encrypted. This is the same as what you will see on other e-commerce websites use. Additionally, your payment is securely processed by PayPal, and your credit card information is never shared with us.
You can track all your orders by signing in to your account on the website. Every order status is also confirmed over email. If you have questions, please call us on 604-253-9487.
Please click on the Password Reset option available here.